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Managed Webchat chopson February 6, 2020
Painless patient communication

Managed webchat for clinics & healthcare

FREE 14 DAY TRIAL

Experience Cymphony with a 14-Day Free Trial

At Cymphony, we understand that choosing the right communication partner is a big decision.

That’s why we’re offering a 14-day, no-cost proof of concept trial—a chance to experience our services before committing.

  • OUT OF HOURS SUPPORT
  • HEALTHCARE SPECIALISTS
  • DIARY INTERGRATION
  • PERSONALISED SOLUTIONS
What can our webchat service do for your clinic?

Maximise the benefits of  webchat for your clinic with our expert team. Located in the UK, our highly trained professionals can efficiently manage your chats. We provide the necessary technology to seamlessly integrate webchat into your website, along with robust reporting tools to optimise your web chat management.

Don’t let missed enquiries hinder your clinic’s growth. With our managed webchat service, engage with a real UK-based agent who ensures seamless and personalised interactions for your website visitors’ healthcare inquiries. By entrusting your live chat to Cymphony, you can rely on genuine experts to handle your business communications.

Cymphony's webchat service goes beyond talking, helping you to acquire new leads conversions enquiries

Transform your clinic’s online communication by outsourcing  webchat to Cymphony. Our advanced technology guarantees smooth website experiences, maximising the potential of web chat. Say goodbye to communication challenges and hello to an empowered client experience.

  • Customisable tone, look and feel
  • Dedicated, expert team on hand
  • Accurate reporting tools
  • Quick, easy installation
Increasing conversions by 300%

We delight clients with proactive outreach and timely guidance through chat. Proof: Our live chat users see a 300% boost in leads in one month, far exceeding the 2% industry norm.

97% positive chat feedback

We offer live chats, phone answering, and social media responses for thousands of UK businesses. Proud of our 97% excellence rating, aiming for 100% satisfaction.

Always On

Provide information to patients around the clock. Whether it's booking an appointment, asking a question, or finding important information, our agents are here to help.

Advanced, accurate reporting

Check daily chats, customer ratings, and response times in our reports. Calculate marketing ROI with chat attribution, and E-commerce sites can track order values per chat.

Dedicated Agents

Dedicated agents for outsourced live chat. Our service team understands your business, needs, and clients, ensuring personalised and efficient responses.

Webchat to appointment

With our convenient webchat feature, your patients can schedule their next visit in just a few clicks. Whether they are a new or returning patient, we're here to make the booking process seamless and stress-free.

Managed Webchat for Clinics & Healthcare
helping you get back to business

With our managed webchat service, you can concentrate on your patients while we handle incoming enquiries through your live chat facility.

Begin, Progress, Achieve!
Let the process begin.
Connect with our friendly experts in a chat! Let's talk and explore how we can help you.

Complete the form below or reach out to our friendly experts at 0333 800 2828. Let’s discuss your business, understanding how live chat can benefit you.

Straightforward code
It's time to integrate the straightforward code into your website and enjoy the advantages!

When you’re prepared to utilise our business chat services, we’ll provide you with a brief and uncomplicated code to incorporate into your website.

Good to go
Empowering Conversions.

After integration, your website visitors can engage in live chat with a Cymphony PA. Rest assured, we’ll send you the complete transcript via Slack or email for peace of mind.

Empower your Clinic: Seamless webchat solutions with Cymphony.

FAQs

Our efficient onboarding process ensures a swift setup to minimise disruptions to your clinic’s operations. Speak us today and we’ll get the ball rolling straight away!

Our 90-day onboarding process includes comprehensive discussions to understand the specifics of your clinic, ensuring a tailored approach, along with regular account reviews to make sure you’re getting what you really need from us.

We seamlessly integrate with popular clinic industry platforms such as Cliniko, PracticePal, Fresha, PPS, Semble, and Zoneeee, to name just a few.


At Cymphony, we understand that choosing the right communication partner is a significant decision. That’s why we’re offering a 14-day, no-cost proof of concept trial—a chance to experience our services before committing.

During this trial, you’ll discover the full benefits of partnering with us, including seamless communication support and a world-class experience for both you and your clients, all completely free.

Our system provides the flexibility to record calls for quality purposes.  If you’d prefer not to record calls, we can switch the recording facility off.  

We offer flexible billing options to suit your needs, ensuring transparency and cost-effectiveness. Speak to us today and we’ll work with you to create the ideal package for your needs.

They might, but many visitors aren’t ready to take that step. A friendly web chat can provide the information and confidence a prospect needs to make that purchase or pick up the phone and talk.

Yes. We can manage overflow on a wide range of platforms. Let the team know what is required and we will walk you through your options.

Let us help you get back to business

Get your quote today and have 14 days free