TM Law chopson March 4, 2024

Increased business efficiency and lower call volume

Increased business efficiency and lower call volume

TM Law is a legal specialist local business for individuals who require assistance with specific legal issues that include personal injury, employment, compromise agreements, commercial disputes, debt recovery, and landlord and tenant issues. 

With TM Law needing a reliable telephone answering service, Cymphony were on hand to support the legal specialist meet its desirable results.

The investment TM Law made into onboarding the premium communications provider Cymphony has enabled the business to not miss any calls or new potential business

The Challenge

Due to TM Law being a local reputable legal provider, the business faced the challenge of ensuring all its calls were met and the team were not missing any valuable new business and keeping communications open with clients at all times.

The Solution

TM Law values a professional and tailored communication service. Cymphony, as their chosen provider, has proven this commitment, with Terry expressing satisfaction in the personalised approach. Terry, recommended by another business, experienced increased efficiency, reduced missed calls, and more opportunities, leading him to recommend Cymphony to others starting their own businesses.

The Result

The telephone answering service offered by Cymphony increased the efficiency of TM Law to a point where Terry said:

“I am not sure that I could run my business without Cymphony”.

Our services

Direct the call to the right person

Ensure that all calls are answered with professionalism, in the right tone, reflecting the brand and ambitions of TM Law.

Fundamentally our solution ensures that there are mo missed calls

“I am not sure that I could run my business without Cymphony”.

TM Law was founder Terry Maylin

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