Streamline Your Practice with Expert Communication Solutions
Appointment booking
Using the latest technology we can book your patients straight away, integrating with most major diary platforms.
Telephone answering
By outsourcing your clinic call handling services, you can leave client communications to experts who have the time, resources, and training to handle conversations and queries effortlessly.
Webchat
Engage with a real agent through our management webchat service, providing your website visitors with seamless and personalised interactions for their healthcare enquiries.
Experience Cymphony with a 14-Day Free Trial
Why choose our communications solutions?
Outsourcing your communications to us is a cost-effective way to ensure you never miss an enquiry, without the costs associated with employing extra staff.
While you and your team focus on your patients and running your business, you can trust us to deal with the rest.
Improve attendance with personalised, customisable patient reminders.
We've chatted about us; now let's talk about you!
Using Cymphony for our business means we never miss a call out of hours. The service is of a consistently good quality and provides excellent value to our customers and our internal sales team. Since using Cymphony we have increased our ability to respond to customer queries quickly and efficiently in a cost effective way. Overall Cymphony has been a great leap forward for our business.
We have used Cymphony for several years and have always found them very professional and polite. They represent us very well with confidence when we are unable to take customer calls. We wouldn't use anyone else.
We have been using Cymphony for a few years now and have found the service really helpful in fielding calls for us. When we have liased with the team for any changes to the service the they have always been very helpful and quick to respond. Great service for what we need/use it for.
Can't fault the service. Saves me some much time. Really benefits me that someone takes the call when i'm out of the office or indeed busy in the office!
Always an excellent service. We have used Cymphony for almost 10 years now. They can pick up calls when we are short staffed/unavailable so we find their services very useful.
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FAQs
Our efficient onboarding process ensures a swift setup to minimise disruptions to your clinic’s operations. Speak us today and we’ll get the ball rolling straight away!
Our 90-day onboarding process includes comprehensive discussions to understand the specifics of your clinic, ensuring a tailored approach, along with regular account reviews to make sure you’re getting what you really need from us.
We seamlessly integrate with popular clinic industry platforms such as Cliniko, PracticePal, Fresha, PPS, Semble, and Zoneeee, to name just a few.
We offer a Free 14 Day trial! During this trial, you’ll discover the full benefits of partnering with us, including seamless communication support and a world-class experience for both you and your clients, all completely free.
Our system provides the flexibility to record calls for quality purposes. If you’d prefer not to record calls, we can switch the recording facility off.
We offer flexible billing options to suit your needs, ensuring transparency and cost-effectiveness. Speak to us today and we’ll work with you to create the ideal package for your needs.
